From Traditional Markets to Digital Frontiers: Islamic Marketing in a Technological Era

Main Article Content

Jimmi Qizwini
Diki Gita Purnama

Abstract

In today's dynamic global marketing environment, Islamic marketing faces the dual challenge and opportunity of adapting traditional principles to thrive in a rapidly digitalizing world. This article examines the evolution of Islamic marketing strategies from conventional markets to digital platforms, responding to the transformative impact of technology. It begins by outlining foundational Islamic marketing principles rooted in ethics and culture, followed by a comprehensive review of literature on technological integration in Islamic marketing practices. Through insightful case studies and examples, the study illustrates effective digital strategy implementations aligned with Islamic values. Key digital tools such as social media, e-commerce, and data analytics are explored for their role in enhancing the reach and impact of Islamic marketing campaigns. Despite these advancements, ethical dilemmas and the preservation of cultural authenticity emerge as critical challenges in digital Islamic marketing. This analysis underscores the importance of maintaining integrity and relevance while leveraging technological innovations. Ultimately, this article contributes to the ongoing discourse on ethical marketing practices in Islamic contexts and suggests future research directions. It emphasizes the need for continuous adaptation and innovation in Islamic marketing strategies to effectively navigate the complexities of a technology-driven era.

Downloads

Download data is not yet available.

Article Details

Section
Articles

References

Abbas, A., Nisar, Q. A., Mahmood, M. A. H., Chenini, A., & Zubair, A. (2019). The Role of Islamic Marketing Ethics Towards Customer Satisfaction. Journal of Islamic Marketing, 11(4), 1001–1018. https://doi.org/10.1108/jima-11-2017-0123

Abdau, A. D. (2024). The Development of Science in the Digital Era and Its Influence on Islamic Culture. Edu-Religia Jurnal Keagamaan Dan Pembelajarannya, 6(2), 179–192. https://doi.org/10.52166/edu-religia.v6i2.5562

Abdullah, J., & Hamali, J. H. (2017). Success Strategies in Islamic Marketing Mix. International Journal of Business and Society, 16(3). https://doi.org/10.33736/ijbs.581.2015

Abdullahi, S. I. (2019). Zakah as Tool for Social Cause Marketing and Corporate Charity: A Conceptual Study. Journal of Islamic Marketing, 10(1), 191–207. https://doi.org/10.1108/jima-03-2017-0025

Abu Daabes, A. (2018). Islamic marketing paradoxes: a way to understand it again …. Journal of Islamic Marketing, 9(2), 329–337. https://doi.org/10.1108/JIMA-12-2016-0106

Abuznaid, S. A. (2020). Islamic Marketing and Muslim Consumers’ Behavior. Asian Journal of Social Science Studies, 5(1), 10. https://doi.org/10.20849/ajsss.v5i1.710

Adelia, T. (2024). Influence of Digital Marketing and Promotional Strategies in Shaping Brand Awareness on Consumer Purchasing Decisions: A Case in Indonesia. Ift, 2(1). https://doi.org/10.58968/ift.v2i1.501

Afifah, W. N. (2024). Analysis of the Implementation of Islamic Business Ethics on the Behavior of Traders in the Kukun Traditional Market (Study on Kukun Traditional Market Traders, Rajeg District). Kne Social Sciences. https://doi.org/10.18502/kss.v9i16.16260

Ahmadova, E. (2017). Islamic Marketing: The New Rules That Transform the Way of Conducting Business. Journal of Suleyman Demirel University Institute of Social Sciences, 28(3), 242–257. https://doi.org/10.1108/17590831011055851.3

Ajouz, M. (2023). Unveiling the Potential of the Islamic Fintech Ecosystem in Emerging Markets. Al Qasimia University Journal of Islamic Economics, 3(1), 115–148. https://doi.org/10.52747/aqujie.3.1.219

Al Hadi, M. Q., Cahyo, E. N., & Budi, I. S. (2021). Marketing Ethics At Islamic Banks: Principles And Practices. Journal of Islamic Economic Laws, 4(2), 17–41. https://doi.org/10.23917/jisel.v4i2.14716

Alfarizi, M. (2023). Interaction of Customer Satisfaction and Retention of Digital Services: PLS Evidence From Indonesian Sharia Banking. International Journal of Islamic Economics and Finance (Ijief), 6(1). https://doi.org/10.18196/ijief.v6i1.16824

Ali, Y. (2023). Navigating the Digital Frontier : A Study of Effective Digital Marketing Strategies for Bangladeshi Businesses. November. https://doi.org/10.5281/zenodo.10083482

Alshater, M. M., Saba, I., Supriani, I., & Rabbani, M. R. (2022). Fintech in Islamic Finance Literature: A Review. Heliyon, 8(9), e10385. https://doi.org/10.1016/j.heliyon.2022.e10385

Aman, A. (2019). Islamic Marketing Ethics for Islamic Financial Institutions. International Journal of Ethics and Systems, 36(1), 1–11. https://doi.org/10.1108/ijoes-12-2018-0182

Anwar, K. (2024). Traditional Versus Digital Media in Predicting the Impact of Islamic Religious Knowledge on Life Satisfaction and Well Being. 7(3), 2581–7922. www.ijassjournal.com

Attahiru, M. S. (2021). The Measurement of Hisbah Principles in the Islamic Marketing Context. The International Journal of Business & Management, 9(11). https://doi.org/10.24940/theijbm/2021/v9/i11/bm2111-036

Benaziez, S., & Hassan, R. (2020). Requirements for the Success of Islamic Finance in Canada (Syarat Dan Keperluan Untuk Menjayakan Kewangan Islam Di Kanada). Journal of Islam in Asia (E-Issn 2289-8077), 17(2), 182–197. https://doi.org/10.31436/jia.v17i2.960

Boulanouar, A. W., & Boulanouar, Z. (2013). Islamic marketing and conventional marketing theory: a brief case study of marketing what Muslim women wear. International Journal of Teaching and Case Studies, 4(4), 287. https://doi.org/10.1504/ijtcs.2013.060630

Charles, A., Darné, O., & Kim, J. (2015). Adaptive Markets Hypothesis for Islamic Stock Portfolios: Evidence From Dow Jones Size and Sector-Indices. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.2611472

Charles, V. (2023). The Next ‘Deep’ Thing in X to Z Marketing: An Artificial Intelligence-Driven Approach. Information Systems Frontiers, 26(3), 851–856. https://doi.org/10.1007/s10796-023-10462-x

Cheong, C. W. H. (2018). The Islamic Gold Dinar: A Hedge Against Exchange Rate Volatility. Managerial Finance, 44(6), 722–738. https://doi.org/10.1108/mf-12-2016-0351

Deviana, A. (2021). The Role of the Market in Improving the Community Economy According to the Islamic Economic Perspective (Case Study of the Senggol Kuripan Market in Indonesia). Jurnal Ilmiah Al-Tsarwah, 4(2), 15–23. https://doi.org/10.30863/al-tsarwah.v4i2.2014

Erdoğan, Y., & Özdemir, E. G. (2021). Влияние Продажи Цифрового Маркетинга На Малых И Средних Предприятиях С Продажи В Каппадокии. Karadeniz Uluslararası Bilimsel Dergi, 1(51), 1–23. https://doi.org/10.17498/kdeniz.944276

Fataron, Z. A. (2021). Hubungan Islamic Marketing Ethics Dan Customer Satisfaction Pada Perbankan Syariah. Bisnis Jurnal Bisnis Dan Manajemen Islam, 9(1), 87. https://doi.org/10.21043/bisnis.v9i1.10267

Ferenczová, V., & Józsa, L. (2018). Comparative Analysis of the Islamic and Traditional Marketing Mix. 2, 1000. https://doi.org/10.31410/eman.2018.1000

Grais, W., & Pellegrini, M. (2006). Corporate Governance in Institutions Offering Islamic Financial Services : Issues and Options. https://doi.org/10.1596/1813-9450-4052

Gulzar, T., & Gupta, A. (2022). Intraday Stock Trading Using Machine Learning. International Journal for Research in Applied Science and Engineering Technology, 10(10), 582–585. https://doi.org/10.22214/ijraset.2022.47042

Hassan, A. C. A., & Latiff, S. A. (2014). Islamic Marketing Ethics and Its Impact on Customer Satisfaction in the Islamic Banking Industry. Journal of Islamic Business and Management, 4(1), 143–161. https://doi.org/10.12816/0019139

Hidaya, N. (2023). Contribution of Islamic Banks in Acceleration of Halal Industry. Al-Kharaj Journal of Islamic Economic and Business, 5(4). https://doi.org/10.24256/kharaj.v5i4.4378

Indra, H. (2020). Challenges and Response in Islamic Education Perspective in the Digital Media Era. Attarbiyah Journal of Islamic Culture and Education, 5(1), 31–42. https://doi.org/10.18326/attarbiyah.v5i1.31-42

Islam, T., & Chandrasekaran, U. (2019). Religiosity, Values and Consumer Behaviour: A Study of Young Indian Muslim Consumers. Journal of Consumer Marketing, 36(7), 948–961. https://doi.org/10.1108/jcm-10-2017-2415

Issoufou, C. (2019). Islamic Money Market and Application of Third Party Guarantee for Economic Development. Humanities & Social Sciences Reviews, 7(2), 384–388. https://doi.org/10.18510/hssr.2019.7245

Istiqomah, I., Mulyawisdawati, R. A., & Meriyati, M. (2021). The Implementation of Sharia Marketing to Increase Customer Satisfaction at Muamalat Bank of Bantul Branch Office. Islamic Banking Jurnal Pemikiran Dan Pengembangan Perbankan Syariah, 6(2), 179–198. https://doi.org/10.36908/isbank.v6i2.166

Jiang, X. (2024). Transforming International Marketing Education in the Digital Economy Era: A Paradigm Shift and Targeted Exploration. Journal of Education and Educational Research, 8(1), 9–13. https://doi.org/10.54097/qj88ym85

Kamarruddin, N. N. A., & İşlek, M. S. (2023). Religiocentrism in Consumption: A Literature Review. Journal of Enterprising Communities People and Places in the Global Economy, 18(2), 207–220. https://doi.org/10.1108/jec-11-2022-0170

Kapoor, R., & Kapoor, K. (2021). The Transition From Traditional to Digital Marketing: A Study of the Evolution of E-Marketing in the Indian Hotel Industry. Worldwide Hospitality and Tourism Themes, 13(2), 199–213. https://doi.org/10.1108/whatt-10-2020-0124

KHALİFAH, M. H. (2024). Challenges in the Implementation of Mudharabah Financing in the Islamic Banking Industry. Equinox Journal of Economics Business and Political Studies. https://doi.org/10.48064/equinox.1341793

Khan, M. I., Khan, S., & Haleem, A. (2019). Using Integrated Weighted IRP-Fuzzy TISM Approach Towards Evaluation of Initiatives to Harmonise Halal Standards. Benchmarking an International Journal, 26(2), 434–451. https://doi.org/10.1108/bij-04-2018-0086

Liu, R. (2024). The Impact of Augmented Reality (AR) Technology on Consumers’ Purchasing Decision Processes. Frontiers in Business Economics and Management, 13(2), 181–185. https://doi.org/10.54097/1r7f1x56

Mainolfi, G., & Resciniti, R. (2018). The Influence of Ethnocentrism and Halal Trust on Attitudes Toward Products From Non-Muslim Countries: A Study of Moroccan Consumers. African Journal of Business Management, 12(22), 652–665. https://doi.org/10.5897/ajbm2018.8625

Mariam, S. (2024). Building Competitive Advantage Through Information Technology Integration in Marketing and Branding Management Strategies. Golden Ratio of Mapping Idea and Literature Format, 4(2), 111–139. https://doi.org/10.52970/grmilf.v4i2.356

Marlina. (2024). Communication Strategies in Islamic Da’wah Opportunities and Challenges in the Era of Artificial Intelligence. Fijc, 1(2), 121–130. https://doi.org/10.62569/fijc.v1i2.35

Mas’ud, R. (2021). Digital Marketing Communication Patterns for Islamic Microfinance Institutions in the Industrial Era 4.0. Khazanah Sosial, 3(3), 160–176. https://doi.org/10.15575/ks.v3i3.19656

Posumah, N. H. (2024). A Comprehensive Review of Literature on the Dynamics of Islamic Finance: Global Growth and Challenges. Productivity, 1(2), 189–197. https://doi.org/10.62207/hkzwth75

Priyana, Y. (2024). Accad Transformation in the Age of Digitalisation: Challenges and Adaptation in the Context of Islamic Finance. WSiSS, 2(02), 98–105. https://doi.org/10.58812/wsiss.v2i02.844

Pujianto, W. E., & Muzdalifah, L. (2022). Digital Marketing in Islamic Perspective: A Literature Review. Al-Uqud Journal of Islamic Economics, 6(2), 247–258. https://doi.org/10.26740/aluqud.v6n2.p247-258

Rahman, A. A. A. (2023). Fintech Innovations and Islamic Banking Performance: Post-Pandemic Challenges and Opportunities. Banks and Bank Systems, 18(4), 281–292. https://doi.org/10.21511/bbs.18(4).2023.23

Ridha, M. A., Afifah, R., & Jadid, B. F. A. (2023). Unlocking the Potential: Exploring Digital Social Marketing Technology in the Realm of Islamic Business Ethics. Jurnal Indo-Islamika, 13(2), 67–89. https://doi.org/10.15408/jii.v13i2.35241

Rizaldy, M. R., & Rahayu, S. (2021). Mapping the Global Islamic Equity Market Vis-À-Vis the COVID-19 Turbulence. Jurnal Ekonomi & Keuangan Islam, 7(2), 175–188. https://doi.org/10.20885/jeki.vol7.iss2.art6

Rusnila, A. D. (2023). The Role of Social Capital in the Development of Traditional Markets: An Islamic Economic Perspective. Ieibzawa, 1, 711–720. https://doi.org/10.24090/ieibzawa.v1i.786

Sanbella, L. (2024). Online Marketing Strategy Optimization to Increase Sales and E-Commerce Development: An Integrated Approach in the Digital Age. Startupreneur Business Digital (Sabda Journal), 3(1), 54–66. https://doi.org/10.33050/sabda.v3i1.492

Saura, J. R., Palacios‐Marqués, D., & Barbosa, B. (2022). A Review of Digital Family Businesses: Setting Marketing Strategies, Business Models and Technology Applications. International Journal of Entrepreneurial Behaviour & Research, 29(1), 144–165. https://doi.org/10.1108/ijebr-03-2022-0228

Shabbir, M. S. (2019). Informalshariahpawnshop in the Traditional Markets of Surakarta. Journal of Islamic Marketing, 11(2), 269–281. https://doi.org/10.1108/jima-09-2017-0097

Sirajudeen, A. A., Wayne, T., & Mogaji, E. (2020). Towards an Understanding of Islamic Private Universities in Africa. 68–85. https://doi.org/10.4324/9780429325816-7

Sodikin, M. (2020). Competitive Advantages of Sharia Banks: Role of Ihsan Behavior and Digital Marketing in New Normal. Journal of Digital Marketing and Halal Industry, 2(1), 1–14. https://doi.org/10.21580/jdmhi.2020.2.1.5769

Sudarmanto, E. (2024). Transformasi Digital Dalam Keuangan Islam: Peluang Dan Tantangan. Jurnal Ilmiah Ekonomi Islam, 10(1), 645. https://doi.org/10.29040/jiei.v10i1.11628

Sutikno, S., Nursaman, N., & Muliyat, M. (2022). The Role of Digital Banking in Taking the Opportunities and Challenges of Sharia Banks in the Digital Era. Journal of Management Science (Jmas), 5(1), 27–30. https://doi.org/10.35335/jmas.v5i1.125

Syafril, S., & Hadziq, M. F. (2021a). Islamic Principles in Marketing: An Overview of Islamic Marketing mix in Social-Media Campaign. El-Qish: Journal of Islamic Economics, 1(1), 69–82. https://doi.org/10.33830/elqish.v1i1.1568.2021

Syafril, S., & Hadziq, M. F. (2021b). Islamic Principles in Marketing: An Overview of Islamic Marketing Mix in Social-Media Campaign. El-Qish Journal of Islamic Economics, 1(1), 69–82. https://doi.org/10.33830/elqish.v1i1.1568.2021

Tahir, M. N., & Ibrahim, S. (2020). The Performance OfShariah-Compliant Companies During and After the Recession Period – Evidence From Companies Listed on the FTSE All World Index. Journal of Islamic Accounting and Business Research, 11(3), 573–587. https://doi.org/10.1108/jiabr-07-2016-0082

Velentza, A., & Metaxas, T. (2023). The Role of Digital Marketing in Tourism Businesses: An Empirical Investigation in Greece. Businesses, 3(2), 272–292. https://doi.org/10.3390/businesses3020018

Wahana, A. N. P. D., & Syaifulloh, M. (2020). Implementation of the Islamic Economics in the Traditional Market of Brebes Regency. Journal of Social Science, 1(3), 36–40. https://doi.org/10.46799/jsss.v1i3.36

Wahyudin, M., Muhammad, N. A., Supartono, W., Chen, C. C., & Tsai, K. M. (2022). MSMEs’ Technology Readiness: Indicator and Index in Adopting Digital Marketing. https://doi.org/10.2991/978-94-6463-086-2_70

Wati, L. A., Kartikaningsih, H., Primyastanto, M., Supriyadi, S., & Putri, R. A. C. (2020). EFFECTIVENESS ANALYSIS OF MARKETING SYSTEM ANUGERAH MINA LESTARI SMEs USING FACEBOOK SOCIAL MEDIA. Journal of Aquaculture and Fish Health, 9(1), 11. https://doi.org/10.20473/jafh.v9i1.15292

Wiryanto, F. S. (2023). Maqashid Sharia Analysis of Islamic Business Offensive Marketing: A Case Study of Rabbani. Jurnal Ekonomi Syariah, 8(2), 170–182. https://doi.org/10.37058/jes.v8i2.7397

Zakaria, N., & Abdul‐Talib, A. (2010). Applying Islamic Market‐oriented Cultural Model to Sensitize Strategies Towards Global Customers, Competitors, and Environment. Journal of Islamic Marketing, 1(1), 51–62. https://doi.org/10.1108/17590831011026222

Zouari, G., & Abdelhedi, M. (2021). Customer Satisfaction in the Digital Era: Evidence From Islamic Banking. Journal of Innovation and Entrepreneurship, 10(1). https://doi.org/10.1186/s13731-021-00151-x