Accountability of healthcare: comparing public and private hospital
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Abstract
Accountability is an essential element in healthcare. This study aims to compare accountability between public and private hospitals. The analysis encompasses a thorough examination of the vision, mission, and values; organizational structure; transparency; and feedback management. Employing qualitative approaches, the study finds that both public and private hospitals emphasize high-quality health services as part of their vision, mission, and values. Management principles, organizational structure, and stakeholders significantly influence the practice of accountability. Investors, customers, employees, and the government are considered stakeholders in private hospitals. Meanwhile, stakeholders at public hospitals include the public, government bodies, and supervisory institutions. Private hospitals pursue profitability as a means of delivering value to shareholders and attracting potential investors. Meanwhile, public hospitals focus on enforcing regulations and the efficiency of public funds. This suggests that similar services practice accountability in varying ways.
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